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Frequently asked questions

  • What currency are the prices do I see in the site?
    All prices are in USD.
  • I just placed an order, when will it ship?"
    All orders are shipped within 24 to 48 hours of you placing the order, depending on your location and the fastest available service. The typical delivery time frame is between 9 to 15 business days and The typical delivery time of the USA is between 9 to 18 days however, you may receive your items much earlier. All orders are shipped with a tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
  • I am not in love with my order, can it be returned? What if there is an issue?"
    We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
  • I have entered an incorrect address what do I do now?
    If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
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